Instagram has over 2 billion monthly active users. Unfortunately, many users experience crashes from time to time. This can be frustrating, especially if you're trying to post a new photo or video or catch up on your friends' latest posts.
This article will examine why
Instagram keeps crashing and how to fix the problem. We'll also discuss some
common symptoms of Instagram crashing and other factors that can contribute to
the issue.
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What Is Instagram Crashing?
Instagram crashing occurs when the
app suddenly closes or freezes. This can happen for various reasons, including
software bugs, incompatible devices, network connection problems, and memory
issues.
How Common Is Instagram Crashing?
Instagram crashing is a relatively
common problem. A recent survey shows over 50% of Instagram users have
experienced at least one crash in the past month.
What Are the Symptoms of Instagram Crashing?
There are a few common symptoms of
Instagram crashing, including:
- The app suddenly closes or freezes
- The app is slow to load or respond
- The app displays error messages
The app crashes when you try to
perform specific actions, such as posting a photo or video or sending a direct
message.
Why Instagram Keeps Crashing
If you're an Instagram user, you may
have experienced a crash or two. It's a frustrating problem, especially if
you're trying to post a new photo or video or catch up on your friends' latest
posts.
So, why does Instagram keep crashing?
There are several reasons, but the good news is that you can also do several
things to fix the problem.
Here are some of the most common
causes of Instagram crashes:
- Software bugs: Errors in the app's code that can
cause it to crash. Instagram developers are constantly working to fix software
bugs, but new ones can sometimes emerge.
- Incompatible devices: Instagram is not compatible with all
devices. If you're using an older device or a device that doesn't meet the
minimum system requirements, you may experience crashes.
- Network connection problems: A poor or unstable network
connection can cause Instagram to crash.
- Memory issues: Instagram may crash if your device
lacks memory. This is especially common on older devices or devices with
limited memory.
- Other factors: Corrupted app data, malware, and
physical damage to your device.
How To Fix Instagram Keeps Crashing
You can do several things to try to fix Instagram keeps crashing. Here are a few tips:
Restart The App
This is often the simplest and most
effective way to fix a crashing app. Close and reopen the app.
Update The App
Make sure you're using the newest version
of the Instagram app. Instagram developers often release updates that fix known
bugs and improve performance.
Clear The Cache and Data
Clearing the app's cache and data can
sometimes fix crashing problems.
- Go to your device's settings menu and find the Instagram app to do this.
- Click on the app, then select "Storage and cache."
- Next, tap “Clear cache” and "Clear data."
Uninstall and Reinstall the App
If you still have problems, try
uninstalling and reinstalling the Instagram app. This will remove any corrupted
app data and reinstall the app from scratch.
Check Your Internet Connection
Make sure your internet is strong,
stable, and fast. If you're using a Wi-Fi connection, try restarting your
router.
If you use a mobile data connection,
try moving to a different location or switching to Wi-Fi.
Restart Your Device
Restarting your device can sometimes
fix minor software glitches that may be causing Instagram to crash.
Update Your Device's Operating System
Ensure you're using your device's
latest operating system version. When you update your operating system, you
usually get fixes for bugs and improvements in how it works.
Grant Required Permissions
Granting Instagram the required
permissions can help fix crashes and improve the app's overall performance.
To grant Instagram the needed
permissions, follow these steps:
- Open the Settings app on your device.
- Tap on Apps & notifications.
- Tap on See all apps.
- Scroll down and tap on Instagram.
- Tap on Permissions.
Review the permissions that Instagram
requests and grant the ones you're comfortable with.
Leave Instagram Beta
Beta software is still developing and
may be more prone to crashes than stable releases.
To leave the Instagram beta program,
follow these steps:
- Let's start by opening the Google Play Store on your device.
- Just tap on the picture of you at the top right of the screen.
- Tap on Manage apps & devices.
- Tap on Beta.
- Tap on Unenroll next to Instagram.
- Tap on Unenroll to confirm.
Contact Instagram Support
If you've tried the above fixes and
still have problems, contact Instagram support for help.
If you've done the above fixes and
still face crashes, contact Instagram support for help.
How to Prevent Instagram Crashes
Here are a few extra tips to help
prevent Instagram crashes:
- Avoid using Instagram when your device is running low on memory.
- Close any other apps that you're not using.
- Keep your device's software up to date.
- Avoid using third-party apps that interact with Instagram.
- Avoid using Instagram in extreme temperatures.
If you're experiencing frequent
Instagram crashes, it's essential to identify the underlying cause. Once you
know what's causing the problem, you can take steps to fix it.
Types Of Instagram Crashes
There are three main types of
Instagram crashes:
- App crashes: This is the most common type of
crash when the Instagram app suddenly closes or freezes. Various factors, such
as software bugs, incompatible devices, and memory issues, can cause app
crashes.
- System crashes: System crashes occur when the entire
device crashes, not just the Instagram app. Various factors, such as operating
system bugs, hardware problems, and overheating, can cause system crashes.
- Server crashes: Server crashes occur when the Instagram servers go down. This can cause the app to become unavailable or slow to respond. Hardware problems or software bugs typically cause server crashes.
How to Troubleshoot and Diagnose Instagram Crashes
If you're experiencing Instagram
crashes, there are a few things you can do to try to troubleshoot and diagnose
the problem.
1. Check the app logs: The logs contain information about what it was doing before it crashed. This information can help identify the cause of the crash.
To check the app logs on Android, go
to Settings > Apps & notifications > See all apps > Instagram >
Storage & cache > App logs.
To check the app logs on iOS, go to
Settings > Privacy & Security > Analytics & Data > Analytics
Data.
2. Use a third-party tool: Many tools can help you troubleshoot and diagnose Instagram crashes. These tools can collect information about the crash, such as the stack trace and the device logs.
Some popular third-party tools for
troubleshooting and diagnosing Instagram crashes include:
- Android: Bugly, Crashlytics
- iOS: Fabric, Crashlytics
3. Report the crash to Instagram: If you cannot identify the cause of the crash, you can report it to Instagram. Instagram developers will investigate the crash and try to fix it in a future release.
To report a crash to Instagram, go to
the Settings menu in the Instagram app and tap Help > Report a Problem.
Interview with Instagram Developer
I recently interviewed an Instagram developer about the challenges of fixing crashes.
They told me that one of the most difficult challenges is tracking down the root cause of the crash.
This is
because various factors, including software bugs, incompatible devices, and
network problems, can cause crashes.
My Experiences with Instagram Keeps Crashing
I've been using Instagram for over
ten years and have experienced my fair share of crashes. It's one of those
things that's just a fact of life when using the app.
Here are a few examples of my
experience with Instagram keeps crashing:
Post a new photo
Once, I was trying to post a new photo of my cat. I had spent a lot of time editing the image and was excited to share it with my followers. But right as I was about to post it, the app crashed.
I was so upset! I tried restarting the app and my phone, but it was still crashing. I started to worry that I had lost the photo.
But then I
remembered that Instagram automatically saves photos to your camera roll. I
could go into my camera roll and post the photo from there.
Watch a video
Another time, I was trying to watch a video of my friend's wedding. I had been looking forward to watching the video all day, but right in the middle of it, the app crashed.
I was so frustrated! I
tried restarting the app and my phone, but it was still crashing. I had to wait
until the next day to watch the video.
Send a message
Most recently, I was trying to send a
direct message to a friend. I typed a long message and was about to send it
when the app crashed. I was so angry! I had to retype the entire message.
But even though Instagram constantly crashes, I still love the app. It's an excellent way to keep in touch with your friends and family while finding new and exciting stuff.
The good news is
that Instagram developers are constantly working to fix bugs and improve the
app's performance.
So, if you're experiencing Instagram crashes, don't despair. There are many things you can do to try and solve the issue.
If you've tried everything and you're still having problems, you can
always contact Instagram support for help.
In the meantime, here are a few tips
for coping with Instagram crashes:
- Take a deep breath. It's just an app.
- Try restarting the app and your phone.
- If you still have problems, try turning off any third-party apps you use with Instagram.
- If you're still having crashes, try resetting your network settings.
- If you've tried everything and still need help, contact Instagram support for help.
And remember, you're not alone.
Millions of people experience Instagram crashes regularly. It's just a part of
using the app.
Final Thoughts
Instagram crashing can be a
frustrating problem, but there are several things you can do to fix it. If
you're experiencing crashes, try the tips above. If you're still having
problems, contact Instagram support for help.
Stay tuned for more updates and fixes for Instagram.